Privacy Policy

Secured Transaction Mechanism

Multiple secured transaction protection, to your relief!


Automatic Logout Protection Feature

With a view to preventing transaction risk, easy by Bank SinoPac will automatically log out, if the app is left idle for too long after logging in.

Login History Query

With a view to reducing the risk of accounts being falsely used, easy by Bank SinoPac provides history of 10 recent logins for you to keep track of account usage at any time.

Biometric Recognition

Easy by Bank SinoPac provides biometric recognition to reduce transaction risk.

Instant Transaction Notification Feature

To ensure transaction safety, once transaction is completed, easy by Bank SinoPac will automatically send email and push notifications regarding client’s transaction information.

SSL Encryption

The connection uses SSL 256-bit encryption mechanism to ensure that third parties can hardly interpret and tamper with the certificate, ensuring data accuracy, privacy and security.

Firewall

Easy by Bank SinoPac is equipped with the highest-level firewall, which reports early warning when abnormal transmission is detected while conducting IP, information, and service program instant checkup, to ensure server safety and avoid information leak concerns.

Intrusion Prevention Detection

Easy by Bank SinoPac is protected by source code security test, obfuscated code and preventing de-compilation protection to ensure information security.

Anti-Intrusion Detection

Easy by Bank SinoPac secures your data privacy with multiple layers using source code safety detection, relevant code obfuscation, and anti-decompilation.

Trading Protection Mechanism

Easy by Bank SinoPac complies with “Code of Practice for the Provision of Mobile Device Applications by Financial Institutions” to protect the security of customers when transferring transactions from mobile devices and provide them with better information security.

Mobile Device Access Right Authorization

To provide a more comprehensive service, easy by Bank SinoPac will need your permission to access features on mobile devices listed below for further operation.You could choose not to use or permit services based on access rights listed below according to your personal need.


Using below services and permitting relevant access rights indicates you have acknowledged and agreed to the secured transaction mechanism, mobile device information access related specification, and the fact that Bank SinoPac has the the right to collect, process and use personal information stated in “Privacy Protection and Personal Information Declaration Obligation Matters for easy by Bank SinoPac”.


Phone

Call Customer Service; easy by Bank SinoPac provides 24/7 customer service.

Location

Search for the closet branch location, based on rough location of mobile devices, to apply for financial services over-the-counter.

Camera and Photo Album

Through your mobile device camera lens and photo album, you can apply for various services or upload the supplement, you can take pictures with your mobile device or select the relevant data from the photo album to upload.

Storage

PDF document download and screenshot. Please keep your personal information safe.

Notification and Device ID

For you to keep track of your cash flow and receive campaign notifications, requires access to your device information for receiving notifications (e.g. Quick Login Setup Notification, Instant Transaction Information Notification, and Mobile Device Setup Notification etc.).

To reinforce transaction security, easy by Bank SinoPac will need to verify if the device is authorized when using Quick Login to conduct some transaction and query services.

Login Specification

For the purpose of providing various digital banking query and transaction features, please log in to easy by Bank SinoPac by verifying identity with ID No./User Code/Online Banking Password Login or Quick Login(e.g. graphical password and biometric login) .
To ensure the safety of your account, please keep your relevant information and password safe at any time; do not share your user code and online banking password or lend your mobile device to others; change your online banking password frequently.


Kind Reminder:You could authorize access rights individually according to your need and turn on or off access rights at any time on your device. Turning off an access right will disable its respective application, yet it won't affect functions of other services.